Tag Archives: manager

Basic Etiquette

Image

Today on “Image Talk Tuesday”, my blog talk radio show (http://www.blogtalkradio.com/ypiconsultants/2013/03/26/image-talk), we discussed Basic Etiquette.

Dictionary.com defines etiquette as:

1.conventional requirements as to social behavior; proprieties of conduct as established in any class or community or for any occasion.
2.a prescribed or accepted code of usage in matters of ceremony,as at a court or in official or other formal observances.
3.the code of ethical behavior regarding professional practice or action among the members of a profession in their dealings with each other: medical etiquette.

Too often we take basic etiquette for granted or think it is not required. How wrong is that way of thinking? . Very wrong. Basic etiquette shows that you respect yourself and have respect for others. That is a big statement to make without speaking a word and can separate you from your competition when looking for a job, a promotion or closing a sale. Basic etiquette is simply having respect and using the words “Please”, “Thank you:, “Your welcome”, “May I be excused:, “Excuse me” and alike, you get my point. Seems so simple yet not considered essential. Etiquette is essential in today’s business environment and can make or break a deal. Understanding Professionalism and using your etiquette skills properly makes a big difference. Your language, tone, body language, attire and etiquette shows others Your level of Professionalism.

Do not let your lack of etiquette or professionalism keep you from reaching your goals.

Uncomfortable or unsure of your etiquette skills or your level of professionalism, contact Joann, Founder and President of YPI Consultants at joann@ypiconsultants or call 631-320-0217.

Need etiquette or professional developing training for your team, call YPI Consultants, we have several programs to fit your needs. View our web site at http://www.ypiconsultants.com

Advertisements
Tagged , , , , , , , , , , , , , , , , , , ,

Professionalism….Is It Required?

As the Founder and President of YPI Consultants, LLC business owners and professionals have a level of expectation regarding my level of professionalism. Recently during several conversations with business owners and professionals it has been brought to my attention that our nation has been considered rude and unethical at (many) times. When I heard this I was immediately saddened, but I stopped to reflect where this impression may be derived. A flash of the many reality shows came to mind, the subtle  manners of the housewives of…, Survivor and the backstabbing methods of surviving the games and challenges, Jersey Shores and their cut throat hospitality along with their rude fun and antics and let’s not forget those looking for love and their mission to stir the pot of love with venomous cocktails on the beach.

If this is the impression we are sending across the globe, I think it is time to revisit the term Professionalism.

Professionalism…What is it?

This is the definition according to Merriam-Webster online dictionary(as a noun)

:1.  the conduct, aims, or qualities that characterize or mark a profession or a professional person(see 1professional).2. the following of a profession (as athletics) for gain or livelihood.

This is the definition from bing:Vlado Photo 34167yz22srweyd

pro·fes·sion·al·ism

 [ prō féshən’l ìzzəm ] 1.professional standards: the skill, competence, or character expected of a member of a highly trained profession 2. use of professionals: the use of professionals instead of amateurs.

Definition of PROFESSIONAL (as an adjective)

a : of, relating to, or characteristic of a profession

b : engaged in one of the learned professions

c (1) : characterized by or conforming to the technical or ethical standards of a profession (2) : exhibiting a courteous, conscientious, and generally businesslike manner in the workplace

We all, including myself, at some time have been less professional than expected, but we know the difference and therefore make better decision because of that knowledge and experience. Not to mention we are no longer the amateurs behaving in an unprofessional manner. I ask the next time you are about to loss your respect for another or act in an unprofessional manner, that you take a deep breath and ask yourself if you are the amateur or the professional.
Be the change you want to see in the world.
Tagged , , , , , , , , , , , , , , , , , , , , , , ,

Because Image Matters, BUT Does Your Image Matter?

You already know that Your Professional Image and Your Personal Image have an impact on your everyday life and you know how important your first impression is when introduced to new clients. With that in mind I would like to share what I discovered during one of  my presentations. I started with round robin and all the attendees introduce themselves. The first person stood up and shared their name, company and occupation and the other followed with the same, standing and so on. I noticed one trend as we moved around the room with the introductions, the attendees were all employees or self employed and their daily routines included sales of either a product or a service. They all seemed energetic for the 8AM start, but there seemed to be one thing missing from a group of them; the desire to make an strong impact with their Professional Image. How is that possible you ask? Are they not all business people? Don’t they know how to make a strong first impression? My response, I would tend to believe they all know how to make a strong first impress, but do not practice. Some of the attendees were dressed as if they were making a quick trip to the supermarket. One man had blue jeans and a t-shirt with a character image, another had a sweater with jeans and one women had very casual home-style attire and the others were professionally dressed some more casual then others.  I share this to make a point. Not everyone understands the power of a strong professional image. Would you consider hiring a financial planner who came to a meeting dressed in dirty blue jeans and a t-shirt? Would you give your money to a sales women dressed like she is ready to clean the house? Do you ask yourself; How professional is their business conduct? Do you think they follow compliance guidelines? Will they share your information with unauthorized individuals? Do they care about you and your needs? These are real questions and real concerns that many have when dealing with unprofessional individuals.

When you are planning to attend a professional networking meeting or seminar you plan the time to leave your home to arrive on time. You plan who you want to speak with and the time you plan to leave the event. You will even hand pick who you plan to speak with according to the impression they make with you during the networking. So can you tell me why you do not spend time picking your attire for the event? You have one chance to make a quality first impression and that is it! Take a look in the mirror before you leave for a meeting and ask yourself, Would I want to do business with the person in the mirror? Would I trust them? Will they take pride in their work? Will he/she share my information with unauthorized persons?

Your First Impressions needs to be of quality and have a strong, positive impact.

Proper attire, professional etiquette and a confident presence make a BIG Difference. Be confident in who you are and make sure your personal and professional image speak the same message.Your career, your success and your bank account will show the difference.

Contact Joann Dobrowolski, President of YPI Consultants, LLC for more information and seminars on this topics at 631-320-0217 or Joann@ypiconsultants.com or visit http://www.ypiconsultants.com.

 

 

Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
Advertisements
%d bloggers like this: