Best Hiring Practice

In this every changing world of technology and business, I find it interesting that so many companies are still hiring for key positions from a resume. I understand that you need to review their background and gather information before you actually have a face to face interview. What surprises me, is the process after the interview and the money that is spent to find the right fit.

According to a study completed by Robert Half (a staffing specialist firm), 36 percent of 1,400 executives surveyed said that the leading factor of a failed hire , besides from performance problems, is poor skills matching.

Skill matching is a key competency that should be and needs to be matched or you are just throwing your money out the window.  According to a Career Builders survey 68% of hiring managers spend two minutes or less reviewing resumes. The interview question process can be only 15 – 30  minutes with an additional 10 minutes on small talk. So now at this point you think you know the person, their experience and possibly their 5 year plan and so on. So how does that information make them a great fit for the Managers position in your department? Building-Strong-Foundations

Your organization is likely to consider its people as the most valuable asset. You realize that your employees create a competitive advantage and determine how successful the organization is and will be in the future. As a result, you want information to clearly understand what employee behaviors lead to success or failure.  You also want to understand why you are losing valuable employees – in some cases to your competitors.

If you want to make better strategic and tactical decisions, and to improve your financial results, you need the information The YPI E.D.G.E. Program provides.

  • More effective leadership
  • Better communication
  • More effective teamwork
  • Increased motivation
  • Higher morale
  • Uncover roadblocks to success
  • Reduce expensive employee turnover
  • Develop the performance of employees
  • Understand and develop organizational culture

If you are looking to make better use of your budgets and increase productivity within your organization, let’s have a conversation and see if we can stream line your hiring process and reduce your expenses.

Joann Venezia

President

YPI Consultants, LLC

631-320-0217

http://www.ypiconsultants.com

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Hiring Right – The reality of seeking quality talent to hire

There’s an old HR adage that says, “You hire them for what they know and you fire them for who they are”. In today’s every changing job market it can be challenging to seek, hire and cultivate the right candidate for any position in your organization and the expense can be overwhelming to your budget. You will have to hand off the extra work to another employee leading to possible overtime, stress and not to mention decreased morale and production. Oh the Joys of Seeking Quality Talent to fill any position in your organization! Markku Kauppinen, president of Extended DISC North America, Inc.  writes; “The hiring process may begin with a recruitment ad that describes the job from a “skills needed” basis, which is only a small part of what is required for success in the job—and certainly not the most important. The problem is often compounded by the company’s desire to find a type of person who actually doesn’t exist in the real world—a “super” person who can live up to impossible criteria. Nearly every recruitment ad clamors for people who are competitive yet flexible, great team players, able to work independently, extroverted, analytical, introspective, good with numbers, excellent with people…and so on. No one person can be all of these things! The world is composed of people who fall into several basic, identifiable behavioral categories. Each behavioral style is unique and includes specific strengths and weaknesses. None are intrinsically or qualitatively better.”

If you have 10 individuals applying for the same position and they all have the same qualifications, how do you distinguish one from the other? If you are hiring a resume, you’re in luck. At the end of the day you put the resume in the draw and you’re done.  We know that it is not that easy.  From the resume you can’t tell who has the temperament to meet the demands of the job. What competencies do they possess that best meets the requirements for the position. You can’t tell if they truly have the key skills required for success. Fortunately, people generally gravitate to careers that best suit their personality and style. An example would be people oriented individuals would perform well in sales positions, but a detailed oriented, organized individual would perform well in an accounting position, which can make it a bit easier for you to make your decision. The challenge comes after you hire them. After they have been with the company for some time and you have trained them; you start to see their behavior and learn more about their true abilities and temperament. Now you start to second guess your hiring decision. Their Manager has a conversation with you regarding the recent hire asking to have them transferred to another department because they are not working. You try several options available to move the employee in the right position, but no luck. You are frustrated and disappointed, not to mention your boss is upset because you are over your department’s budget and the quarter is not over.  If your company uses a behavior assessment, do not discard the assessment after the employee is hired. You will be doing you and your company a big favor by keeping the assessment in their file and referring back to it from time to time. Why you ask? Depending on the type of assessment, it will tell you a lot about your employee.

Some assessments can tell you about their temperament, competencies, how to best motivate them, areas of strength and areas they may need to work on. Making your decision to hire them easier and would be a great tool for their supervisor. Could you image how successful you would be if you had that type of an assessment at your fingertips for all your staff.

Behavior and personality assessments are not new, nor difficult or time consuming. If Behavior Assessments are not part of your hiring procedures, you may want to consider using them. You have enough in your “To Do” box. Make “Seeking Quality Talent to Hire” a priority and make it easier for you

To learn more, visit http://www.ypiconsultants.com

Joann Venezia

President

YPI Consultants, LLC

joann@ypiconsultants.com

www.ypiconsultants.com

Link to publication: http://www.ypiconsultants.com/s/cc_images/cache_4208113888.jpg?t=1411154393

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YPI Consultants, LLC Launches The YPI E.D.G.E. Program

YPI Consultants, LLC Launches the YPI E.D.G.E. Program for Human Resources Professionals, assisting them to assess new job candidates and existing staff for fully optimized job performance & placement.

Human Resource Professionals can now assess new job candidates and existing staff for optimized job performance and placement with a powerful new tool that goes beyond basic personality testing.

Friday 11:00AM August 22, 2014 – The YPI E.D.G.E. launches at http://www.ypiconsultants.com

The YPI E.D.G.E. Program is a cost effective way to assess new candidates and existing staff for optimized job placement. The program empowers Management and Human Resource professionals by enabling them to reduce costs while identifying the right new employees to fill specific key positions.

The YPI E.D.G.E. Program Assessments will inform Human Resource professionals how to determine how to optimize staffing positions based on the characteristics of the employees filling those positions, resulting in a more effective and efficient workforce.

To learn more about how companies can benefit from The YPI E.D.G.E. Program, please visit us online at: www.ypiconsultants.com

About YPI Consultants, LLC

YPI Consultants, LLC is a human resources consulting company specializing in personal and professional development.  We provide a suite of solutions that address the needs of human resources professionals.  Our programs, seminars, and courses also support workplace preparation for employees seeking career advancement, competitive job seekers and independent business professionals.

Media Contact

YPI Consultants, LLC

631-320-0217

Joann Venezia

President

172 North Ocean Ave

Patchogue, NY 11772

www.ypiconsultants.com

joann@ypiconsultants.com

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The Nuts & Bolts of Current HR – Redesign and Re-skill HR? 08/26 by YPI Consultants LLC | Business Podcasts

The Nuts & Bolts of Current HR – Redesign and Re-skill HR? 08/26 by YPI Consultants LLC | Business Podcasts.

The Nuts & Bolts of current HR – Redesign and Re-skill HR?

HR’s value is being measured by its ability to source, attract, retain and build talent. No longer is it simply the ability to deliver service to employees. Is HR the keeper of the corporate talent system or architect for the talent machine, or just a provider of needed employee and manager services?

Hosted by YPI Consultants founder and President, Joann Venezia with co-host Wendy Oliveras and special guests Rick Maher of Effective HR.

The Nuts & Bolts of Current HR – Redesign and Re-skill HR? 08/26 by YPI Consultants LLC | Business Podcasts

The Nuts & Bolts of Current HR – Redesign and Re-skill HR? 08/26 by YPI Consultants LLC | Business Podcasts.

HR’s value is being measured by it ability to source, attract, retain and build talent. No longer is it simply its ability to deliver service to employees. Is HR the keeper of the corporate talent system or architect for the talent machine, or just a provider of needed employee and manager services.

Hosted by YPI Consultants founder and President, Joann Venezia with co-host Wendy Oliveras and special guests Rick Maher of Effective HR.

 

P|E|A|K Radio Over The E.D.G.E. 08/12 by

P|E|A|K Radio Over The E.D.G.E. 08/12 by YPI Consultants LLC | Business Podcasts http://ow.ly/AeJGO LIVE at 7:30 PM Tuesday Evening

Want to be a guest? http://www.ypiconsultants.com for show schedule & topics

Tie or No Tie?

 

Image

 

Tie or No Tie? You are a Brand. If you are a business owner or an employee, you are making a statement everyday with your image. Is your Personal and Professional Image inline with your Corporate Brand, Mission statement and Corporate Culture? That is really what matters, not if you are wearing a tie or not. A consistent strong image that speaks your message and leaves a mark where ever you go, an impression that is uniquely and indelibly  yours and never duplicated!

If your image or your staffs image is stale and lacking impact, contact YPI Consultants at info@ypiconsultants.com or call 631-320-0217 for more information on workshop,seminars or personal options to obtain a unique and indelible image.

 

 

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Telephone Etiquette

Telephone Etiquette is described as a set of rules that you apply when you make or receive a telephone call. It is as simple and basic as saying Hello, Thank you for calling ABC Company and How may I direct your call.  During the  business day all employees are expected to follow the company guidelines for handling telephone calls from everyone who calls. Some of the callers may be current customers, employee family members, employees or a prospect and the manner in-which you handle the call can make a  big difference to the company brand,  your brand and the bottom line. You can assist in creating a strong brand for the company and yourself by following these basic rules.

1) Answer all calls before fourth ring.

telephone_images_clip_art_005 (1)

2) No chewing gum, eating or drinking during a call.

3) Always put your best foot forward at the start of the call and answer with a smile.

4) Speak clearly and do not mumble or use slang.

5) Listen carefully to the callers needs and take notes.

6) Do not push the caller on to another who is not qualified to handle the call just to move them along.

7) Inform the caller who you are forwarding the call to and why. Remember that an informed customer is your best asset.

 

8) If you are unable to take the call, let the caller know when they can expect a return call and stick to your word. I cannot tell you how important that is to the caller and shows them you respect their time and you are professional.

The telephone may be the first contact you have with a customer, so use it to your advantage. Train your staff on the Professional Etiquette requirements for your organization and host refresher classes from time to time for all employees.

Train your team to meet the needs of your organization for today and your future goals.

For additional information about YPI Consultants and our training programs, visit http://www.ypiconsultants.com or call 631-320-0217.

Why? Because Image Matters!

 

 

Basic Etiquette

Image

Today on “Image Talk Tuesday”, my blog talk radio show (http://www.blogtalkradio.com/ypiconsultants/2013/03/26/image-talk), we discussed Basic Etiquette.

Dictionary.com defines etiquette as:

1.conventional requirements as to social behavior; proprieties of conduct as established in any class or community or for any occasion.
2.a prescribed or accepted code of usage in matters of ceremony,as at a court or in official or other formal observances.
3.the code of ethical behavior regarding professional practice or action among the members of a profession in their dealings with each other: medical etiquette.

Too often we take basic etiquette for granted or think it is not required. How wrong is that way of thinking? . Very wrong. Basic etiquette shows that you respect yourself and have respect for others. That is a big statement to make without speaking a word and can separate you from your competition when looking for a job, a promotion or closing a sale. Basic etiquette is simply having respect and using the words “Please”, “Thank you:, “Your welcome”, “May I be excused:, “Excuse me” and alike, you get my point. Seems so simple yet not considered essential. Etiquette is essential in today’s business environment and can make or break a deal. Understanding Professionalism and using your etiquette skills properly makes a big difference. Your language, tone, body language, attire and etiquette shows others Your level of Professionalism.

Do not let your lack of etiquette or professionalism keep you from reaching your goals.

Uncomfortable or unsure of your etiquette skills or your level of professionalism, contact Joann, Founder and President of YPI Consultants at joann@ypiconsultants or call 631-320-0217.

Need etiquette or professional developing training for your team, call YPI Consultants, we have several programs to fit your needs. View our web site at http://www.ypiconsultants.com

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Professionalism….Is It Required?

As the Founder and President of YPI Consultants, LLC business owners and professionals have a level of expectation regarding my level of professionalism. Recently during several conversations with business owners and professionals it has been brought to my attention that our nation has been considered rude and unethical at (many) times. When I heard this I was immediately saddened, but I stopped to reflect where this impression may be derived. A flash of the many reality shows came to mind, the subtle  manners of the housewives of…, Survivor and the backstabbing methods of surviving the games and challenges, Jersey Shores and their cut throat hospitality along with their rude fun and antics and let’s not forget those looking for love and their mission to stir the pot of love with venomous cocktails on the beach.

If this is the impression we are sending across the globe, I think it is time to revisit the term Professionalism.

Professionalism…What is it?

This is the definition according to Merriam-Webster online dictionary(as a noun)

:1.  the conduct, aims, or qualities that characterize or mark a profession or a professional person(see 1professional).2. the following of a profession (as athletics) for gain or livelihood.

This is the definition from bing:Vlado Photo 34167yz22srweyd

pro·fes·sion·al·ism

 [ prō féshən'l ìzzəm ] 1.professional standards: the skill, competence, or character expected of a member of a highly trained profession 2. use of professionals: the use of professionals instead of amateurs.

Definition of PROFESSIONAL (as an adjective)

a : of, relating to, or characteristic of a profession

b : engaged in one of the learned professions

c (1) : characterized by or conforming to the technical or ethical standards of a profession (2) : exhibiting a courteous, conscientious, and generally businesslike manner in the workplace

We all, including myself, at some time have been less professional than expected, but we know the difference and therefore make better decision because of that knowledge and experience. Not to mention we are no longer the amateurs behaving in an unprofessional manner. I ask the next time you are about to loss your respect for another or act in an unprofessional manner, that you take a deep breath and ask yourself if you are the amateur or the professional.
Be the change you want to see in the world.
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